Return Policy
Returns
We have very limited and narrow return policy. Most items are custom built to order and not returnable. Please contact us at sales@ruggedordie.com if an order may need to be returned.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at sales@ruggedordie.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@ruggedordie.com.
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LPR Hardware Solutions
Rugged hardware options for license plate recognition systems and vehicle recovery
LPR & Rugged or Die
ROD offers customized computer solutions tailored for the vehicle recovery industry. Optimal in-vehicle computer mounting utilizes units built for the rugged demands of shocks, vibrations, large heat and cold variance and other environmental challenges that come with being on the road. While optimal LPR hardware solutions may be a fully rugged device, we realize that not all budgets can accomodate such an expensive computer. We've established a range of solutions that fit hardware requirements for all major license plate recognition software brands while staying inside the budget. Not yet certain on which LPR software is right for your company? We would be happy to introduce you to our trusted software partners for consultation and demo.
Good - Premium Refurbished
Budget restraint doesn't mean that quality equipment isn't still needed. With budgets tighter than ever, Rugged Or Die is pleased to provide two different refurbished options. Our refurbished Dell Latitude 5420 and Panasonic Toughbook FZ-55 computers are configured to meet or exceed most LPR software requirements and are proudly backed by a 1 year warranty covering any manufacturer defects.
Better - Getac Rugged
Balancing budget and performance, the Getac S410 is a rugged and dependable option. Brand new in box, the S410 is covered for 3 years under a manufacturer warranty ensuring that your organization's tools work when you need them to. With a sunlight viewable screen and a crisp 14" HD display, the Getac S410 brings a pleasant and detailed viewer experience to any recovery vehicle.
Best - Panasonic Toughbook
Configured to exceed most LPR software requirements, the Panasonic Toughbook FZ-55 is built to provide a crisp and seamless user experience. New in box, the FZ-55 is covered for a period of 3 years under a manufacturer warranty. Boasting top of the line performance and durability, the FZ-55 Toughbook is used by countless on the road departments and companies who need to be able to depend on their computer solution performing beyond expectation.
Beyond - Completing the LPR Computer Package
An in-vehicle computing system is much more than just the computer. In-vehicle power, computer upgrades, wireless networking, computer mounting and docking, Rugged Or Die is pleased to be able to provide comprehensive packages tailored to our customers' needs and budgets. Let us help you complete your solution by building you a custom package. Request a consultation today!